Erika’s Story
I have been fortunate in experiencing Pacific ClearVision Institute as both a patient and as a premedical student shadowing Dr. Ambati.
I am 21 and started wearing glasses when I was 8 years old. Ever since I have been going to the same ophthalmologist in my hometown of Roseburg, Oregon. This past summer I decided to get Lasik eye surgery and my doctor referred me to Pacific ClearVision Institute. All surgery is scary but I was especially anxious because I was having it done at a clinic I had never been to with staff I had never met. At the pre-op appointment, my mom and I mentioned to each other how impressed we were. The ophthalmologic team worked well together as I flowed from one pre-op exam to another very smoothly. Everyone I met at the clinic, from the receptionist to Dr. Ambati, was incredibly kind. They treated me as though they were personally invested in my health. I felt like I had been visiting the clinic since I was eight years old rather than it being my first day. During my surgery, the next day the assistants smiled encouragingly at me while Dr. Ambati talked me through each step in his soft, confident tone. I knew I was in good hands. Afterwards, Dr. Ambati held my hand as I shakily walked out to my parents. For 13 years, I have needed glasses for every moment that my eyes are open. Now I have perfect vision. I personally experienced the difference the ophthalmologic team at Pacific ClearVision is making in people’s lives. It is truly miraculous.
I have become even more impressed with the Institute after witnessing the “behind the scenes” mechanics of the clinic. Dr. Ambati is a great teacher. He explained every medical case thoroughly so that I could understand. He consistently asked me if I had any questions and made sure that I actually saw what he was demonstrating. I felt that he viewed me as a worthwhile investment of his time and energy because he was genuinely interested in shaping the next generation of students into successful doctors. While shadowing I gained valuable exposure to the world of ophthalmology. Yet I feel even more importantly, I learned how to treat patients respectfully and compassionately. Dr. Ambati contrasts sharply with the stereotypically uptight, aloof surgeon who rushes from patient to patient. Dr. Ambati enters the room and shakes everyone’s hands, including spouses and children. He expresses to them multiple times how glad he is to see them. If a patient is anxious during surgery, he consoles them and asks someone to hold their hand throughout the operation. He listens patiently to each complaint and treats each patient as a friend who has come seeking his help.
Dr. Ambati became the world’s youngest doctor at the age of 17. He continued on to get his PhD and MBA as well as volunteering with programs like Sight for the Sightless and Orbis, organizations that are dedicated to treating blindness worldwide. Even though Dr. Ambati is incredibly accomplished, he treats no one as his inferior. His quiet yet compassionate demeanor instills confidence in his patients as he tells them after surgery, “thanks for being perfect!”
I have nothing but praise for the Pacific ClearVision Institute. As a patient, I felt respected and cared for. As a student, my experience made me eager to jump forward 10 years to when I will be able to participate in the life-changing work that happens there every day. I have been extremely fortunate to meet such a kind and efficient medical team and to be mentored by someone as talented and inspirational as Dr. Ambati. I hope one day to be able to return and work with you all! Thank you for such a great experience.